DANWILL Investment Ltd
Legal

Privacy Policy

Danwill Company Limited · Kenya

Privacy Policy

Effective Date: 1 January 2024

Last Updated: 1 January 2024

1. Introduction

DANWILL Investment Ltd ("Danwill", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management platform.

2. Information We Collect

We may collect information that you provide directly to us, including:

  • Name, email address, phone number, and national ID number
  • Property details and lease information
  • Payment records and transaction history
  • Communications with our team

    • We also automatically collect certain technical data such as IP address, browser type, and usage patterns to improve our services.

    3. How We Use Your Information

    We use your information to:

  • Provide, operate, and maintain our property management services
  • Process rent payments via M-Pesa and other payment methods
  • Communicate with you about your tenancy or property listings
  • Comply with KRA eTIMS and other legal obligations
  • Improve and personalise your experience on our platform

    • 4. Sharing Your Information

    We do not sell your personal information. We may share it with:

  • M-Pesa and other integrated payment processors
  • KRA for eTIMS tax compliance
  • Service providers who assist in operating our platform (under strict confidentiality agreements)
  • Law enforcement when required by Kenyan law

    • 5. Data Security

    We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure database storage, and role-based access controls.

    6. Your Rights

    Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Lodge a complaint with the Office of the Data Protection Commissioner

    • 7. Contact Us

    For privacy-related enquiries, please contact us at:

    Email: info@danwill.co.ke

    Address: Tilil House, 2nd Floor, Kenyatta Street, Eldoret, Kenya